This Privacy Policy explains what personal information pk10 collects from Filipino players, how it is used, and how it is kept secure. By registering an account or using any part of the platform, you agree to the practices described here. We encourage you to read this page carefully so you understand your rights and our responsibilities. For related platform rules, see our Terms and Conditions.
Last updated: 2025. Applies to all registered members in the Philippines.
When you register on pk10, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. We also collect payment-related information such as your preferred deposit and withdrawal method details, which are used solely to process your transactions securely. During identity verification, we may request a copy of a government-issued ID toconfirm your identity in line with applicable Philippine regulations. Additionally, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs when you use the platform. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players.
The personal information you provide is used primarily to operate and maintain your pk10 account, process deposits and withdrawals, and deliver the platform features you have signed up for. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates about your VIP status or active promotions. Your identity and payment information is used to comply with applicable Philippine regulations, including age verification and anti-money laundering requirements. We may use aggregated, anonymised data to analyse platform performance and improve our games, sports betting features, and mobile experience. We do not use your personal data for any purpose that is unrelated to the operation of the pk10 platform and your account.
pk10 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In cases where disclosure is required by Philippine law, a court order, or a regulatory authority, we will comply with such requirements and, where permitted, notify you of the disclosure. We may also share data within our corporate group for internal administrative and compliance purposes. Any third party that receives your data is required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards.
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the pk10 platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our security team monitors the platform continuously for suspicious activity and responds promptly to any identified threats. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and keep your login credentials confidential. If you suspect that your account has been compromised, please contact pk10 support immediately so we can take appropriate action.
pk10 uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use core features. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. By continuing to use the pk10 platform, you consent to the use of cookies as described in this policy.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine regulations and our internal compliance obligations. Transaction records and identity verification documents may be retained for a minimum period as mandated by law, even after account closure. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our data retention procedures. You may request the deletion of your account and associated personal data by contacting pk10 support, subject to any legal retention requirements that may apply. We will respond to all data deletion requests within a reasonable timeframe and inform you of the outcome.
As a registered member in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or incomplete. You may also request a copy of your data in a portable format, or ask us to restrict the processing of your information in certain circumstances. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact pk10 support with your request and we will respond promptly. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable law.
pk10 may update this Privacy Policy from time to time to reflect changes in platform features, applicable regulations, or our data handling practices. When material changes are made, we will notify registered members through the platform or via the contact details associated with your account. We recommend reviewing this page periodically to stay informed about how your personal information is being protected. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or contact pk10 support directly.
Quick answers to what Filipino players most often ask about data and privacy on pk10.
Our support team is ready to help with any privacy-related queries. You can also check the FAQ for quick answers about how your account and personal information are managed.